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While it is true that TPM is more on the hardware or equipment side many failed because focus is given on the equipment, remember that TPM is 80% people and 20% equipment, focus on the people and the people will focus on the equipment and its not the other way around

 

By Rolly Angeles

 

Announcement: Upcoming Public Maintenance Workshops for 2009

 

RSA Reliability will be conducting a series of Public Seminar and Workshop on the following courses: Location of this training is in Manila, Philippines.  If you are interested you may download the invitation at my website http://www.rsareliability.com/benefits.htm

 

1)  Training : Total Productive Maintenance - July 29, 30 and 31, 2009

     Resource Speaker : Rolly Angeles

 

2)  World Class Maintenance Management - September 23, 24 and 25 2009

     Resource Speaker : Rolly Angeles

 

3) The Latent Cause Analysis Experience - October 21,22, 23 and 24, 2009

    Resource Speaker : C. Robert Nelms from Failsafe-Network

 

4) Lubrication Strategy - Understanding Contamination Control - November 5 and 6, 2009

    Resource Speaker : Rolly Angeles

 

13 Grave Mistakes in TPM Implementation

 

Mistakes in TPM implementation is costly hence it is important to know its basic fundamentals and roots before initiating it.  These things are non-negotiable if we speak about implementing TPM.  Many have tried to short-cut the TPM process which eventually cause their failure and  blamed it on TPM itself. TPM is a very good process and I have seen it worked.  Both people and equipment are improved, but this can only be achieved if we follow the process accordingly. I have listed some of these common mistakes in no particular order of importance.  Most of these are not written in TPM books and is based from my own account and experience in doing TPM. If your plant is initiating any TPM initiative or have been implementing TPM for a long time with little or no success at all, then perhaps you need to take time out, read this edition of our newsletter, share it with your management team and gave it some thoughts.

 

1) Never Use Contractual Employees in Your TPM Implementation

Never attempt to perform Autonomous Maintenance on contractual employees in your plant, it will simply not work as they will leave the plant in a short period of time and we need to retrain your operators again. TPM’s goal is to empower operators and I do not see any form of empowerment or enthusiasm when the operator’s contract to work is nearing to an end.  What is inside the mind of operator during his final days of work is not about getting to Step 2 or Step 3 but where am I going to be tomorrow, what happens to my family, where will I find money to enroll my kids to school and that sort of stuff.  If you tell me that, this is our practice in our plant, then I only have one logical advise with you. Stop doing TPM, whatever you do and how extensive your efforts are in driving TPM it simply will not work.  It’s that simple.  How can we motivate people that are about to leave the plant for good.  You simply can’t.  The goal of TPM is not just to improve the equipment but for both the operators and equipment to improve together in parallel with each other.

 

2) Too Many Improvement Initiatives in the Plant

Many people are somewhat numb or too naïve to understand the implication of too much improvement initiatives and strategies in their plant.  All improvement initiatives are good if the plant focuses on it, but if there are too many initiatives and these initiatives like six-sigma, TPM, Lean Manufacturing, Just in Time, TQM, RCM and the rest is not being consolidated your plant will end up with each of these initiatives having their own what you call “Champions” or “Facilitators” and you will end up with too many meetings and action items to be done.  Perhaps your day at work is consumed by endless meetings. How much of your time is spend on meetings and action items where you have a 9:00 am to 11:00 am TPM meeting review followed by 1:00 to 2:00 pm meeting with six-sigma then a 2:00 to 4:00 meeting with Safety and finally a 5:00 to 6:00 Operations Review Meeting with your boss. The next day will be no different and so is the rest of the days.  All plant improvements and strategies must be consolidated, integrated and aligned.  The problem is when champions of these initiatives do not communicate with other champions of other initiatives.  Besides a redundancy of activities, people are confuse on which strategy to prioritize.

3) Assigning Part Time People to do TPM

TPM is done on a cookbook step by step format and one of the important aspect of its preparation is assigning full-time people that will be assigned to the TPM Office.  Each of these people will play a very important role not only in driving TPM initiative in the plant but also on their respective pillars they are handling. These people act as your plant’s TPM internal consultant and will be responsible for providing directions and roadmaps in their TPM journey.  The number of full-time staff on TPM will depend on the population of the plant. Many industries who want TPM implemented in their plant merely assign a part time staff or engineer and again I will be frank with you, it simply will not work.

4) TPM Office Reporting to Operations

TPM Office should be directly reporting to the President or CEO of the organization and must not be reporting to any part of the department such as Operations or Quality Control.  TPM office should never be dictated and should be an independent body.  Let me put is this way, during the initial process of implementing TPM, expect a lot of resistance in the beginning.  When TPM is under operations, then operations can delay TPM activities to push through with production unless the Operations Manager sees value in the TPM process otherwise it would be the other way around and TPM activities will just be deferred and delayed until it is completely forgotten. I recall during my time when our TPM Office was reporting to one of the high echelon of operations, he completely change the TPM direction and dictated us to act as a police, provide photos of any untidy, messy or anything unusual either from offices, equipments, environment that we can spot and highlight them to their management.  One of the engineers handling Office TPM reported one time a photo of a messy office which angered the boss, the engineer said that,  Sir this is your office!!!  The rest was history.

5) No Budget for TPM

TPM is an investment, you can only reap the fruits when you understand what is at stake here.  Although many of the readers most especially Top Management would think twice about this item yet I would rather be frank and honest about this issue.  TPM will require heavy investment during the early stages of implementation on training their people, correcting of abnormalities and restoration activities done by Planned Maintenance group.  The problem if their requisition had been disapproved and the machine is scheduled for an Autonomous or Planned Maintenance Certification or Audit, the teams will have no resort but to cannibalize parts on other equipments and by doing this then we are just fooling ourselves with this practice.  Like any other department TPM must have a budget whether the budget to be allocated will be charge to TPM office or charge to the department initiating TPM.  

6) Trying to Shortcut the TPM Process

There are two kinds of trains, we have the fast train and the slow train.  Most managers simply want the fast train.  They want everything done fast.   When an equipment fails, operations and management wants the equipment to be repaired in the quickest possible time.  If I say wait, let’s perform a Root Cause Failure Analysis, they will say that they have no time for it.  The problem with the fast train is that when your equipment fails and you repair it, the evidence is being washed out.  Most of the time, the part that fail is thrown away where much information can be obtained from that failed part.   I believe that in order to be fast, we need to take things slowly.  Just like the TPM process, this is a very slow process, everything is done step by step, phase by phase and one step at a time.  Plants initiating TPM must fully understand that we are changing a culture and we are not simply improving the equipment but rather we are making a paradigm shift in the minds of the people.  Many will be tempted to perform TPM, set-up an Autonomous Maintenance Team and perform Initial Cleaning at once on the machine.  WHOA!  Stop, you are way so wrong.  That is not how it’s being done.  Remember when one of your operators gets injured during the Initial Cleaning process then I believe that will be the last time you will hear about TPM. Initial Cleaning can only take place when the team understand the safety of their equipment which is being initiated by the Planned Maintenance team.  All machines should be ranked so that the team can finally select their model machine to undergo the TPM process, Only Rank A or Worst Machines must be targeted first in selecting their model machine.  For TPM to work effectively, do not try to short cut the process. 

7) TPM and Company Goals are not Aligned

Each company have their own indices, measurement, yardstick and kpi’s that they measure from time to time so that they can determine where they are and how well they are doing and that is a good thing.  Likewise, TPM have their own indices and measurements as well, the problem begins when the goals of the company and TPM are different, the effect will be that TPM will be considered a separate program and not part of the plant’s corporate strategy because in industries we only focus on things that we measure.  When a plant is measuring Availability and TPM is measuring OEE, either both must be measured or the plant can change their measurement to OEE instead since Availability is one of the components of OEE.    

8) TPM Office Insufficient Knowledge on their Respective Pillars

Again it is not enough that a plant have a full time staff on TPM but the TPM staff must be equipped with sufficient knowledge on TPM or more importantly on the TPM Pillars that they are driving.   References, books and training must be accessible to the staff of the TPM Office.  Let me give you an example, when a TPM Facilitator driving Autonomous Maintenance is only knowledgeable on Step 1 of the 7 Steps of Autonomous Maintenance the teams that have completed Step 1 of Autonomous Maintenance will have to wait until the details of Step 2 is finally ready.  The teams momentum and enthusiasm simply fades away and machine gets worst once again and the team needs to undergo and repeat the process of Step 1 once again.  Before initiating TPM, roadmaps should be completed, training for each steps and phases in TPM pillar should be available so that TPM activities will run smoothly.       

 

Text Box: 9) TPM is though of as a Short Term Approach
Many people mostly managers are disappointed when  they cannot gain results from TPM in a short span of time completely abandoning the process and blaming it once again on TPM as another fad or flavor of the month.  Industries must realize that TPM is a slow process.  It takes time to realize the benefits of TPM both from the equipment and from the people.  TPM is done on a Step by Step process. Doing TPM’s Preparatory Stage can take 6 months to 1 year or more depending on the size of the plant. These things are crucial in any TPM implementation and must be understood by the plant or industry at the start before initiating any TPM activities.  The benefits that can be reaped from TPM can be felt first on a small scale and increase gradually. Remember that the most difficult part in any improvement initiative is about changing culture and to adopt a culture of TPM cannot be done overnight if you know what I mean by that.
10) Frequent Reorganization in the Plant
It is quite difficult to implement TPM if there is frequent reorganization in the plant.  One thing for sure that will happen is that team members will be affected.  Just to tell you a bit of a story, there was one team that have completed the 7 Steps of Autonomous Maintenance, the team was highly motivated and empowered and from time to time the team had been invited by other plants to present their success stories.  Three of its members were transferred to other departments and been replaced  by new operators after some time another two were again transferred leaving one original operator in that equipment. What happens, their model machine deteriorated rapidly and the basic equipment condition had been forgotten.  How can you simply push through with a Focused Improvement Project if your members keeps on changing all the time?  Perhaps we need to change the name of this pillar from Focused Improvement to a Not So Focused Improvement Team. 
11) Wrong Selection of Pilot or Model Machine
Almost all books on TPM will recommend that the worst machine must be selected as the model machine in order to start their TPM activities.  Whilst this is true, we must not take the word literally.  If you go to your plant identify the worst equipment, you might be selecting an equipment that had been abandoned for a long time or equipment that had not been used because of too much problems in the past or you might be tempted to select an equipment that will take more than the cost of the equipment to restore and rebuild. Likewise is selecting a machine that will be decommission and phased out in a short period of time. To me this is complete nonsense.  When selecting your model equipment make sure that the equipment is being used regularly in your operations.  
12) No Management Review on the TPM Process
One of the important part of TPM is having a regular review with Management people in order to determine how the plant is performing with respect to their TPM Activities. The TPM Master Plan serves as a guide if the team is behind or ahead of schedule.   What Steps are we in the Autonomous Maintenance or Planned Maintenance process, which department are fast and slow in their TPM roadmap? When will we complete this step and that sort of stuff.  Management also asked what changes that takes place when doing TPM on both the people and the machines.  When a regular review takes place, the people involved in TPM knows that something is expected from them.  The review process also creates a feedback forum between management and the TPM teams involved.  The review process also creates a venue for management in only showing their support but likewise their commitment in the TPM process.
13) Ignoring the Real Message of TPM
Industries who values their people have a great chance of implementing TPM with success.  Remember that TPM is about changing people because it believes that if people change then they will also change the way day do things in the plant for the better.  When equipment improve, it did not improve by itself.  Someone did.  It was the TPM team.  TPM is about people.  When people are become empowered, there are exactly no limitation as to what benefits it can bring to the plant.  Therefore, remember that in any TPM initiative focus must be on the people since they will be the once to improve their equipment and it is not the other way around.  And I think that is all I have to say about that, until the next reliability newsletter, keep on reading . . . . . 
rsarsa
RSA Reliability and Maintenance Consultancy Firm
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Text Box: 13 Grave Mistakes in TPM Implementation

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